IndusNet – The internet banking service from IndusInd Bank offers you a wide range of services which is convenient to use and puts you in control of your finances anytime, anywhere.
Click here to login at IndusNet
IndusNet is secure, quick, easy to use allowing a host of services like RTGS/NEFT, bill payments etc. The list of services available is mentioned below.
|Account Enquiry||Financial Transactions|
|Utility Bill Payments||Requests|
|Mutual Funds||Online Payments|
Minimum configuration required:
IndusNet is an online service which allows you to do virtually all your banking activities at your convenience. Through IndusNet you can access all your banking and depository accounts with the bank, 24 hours a day, 365 days a year, from anywhere in the world.
All customers of IndusInd Bank having either savings or current account, operated on either or survivor/anyone or survivor basis, can register for INDUSNET.
IndusNet is a free service, providing you access to your accounts and lets you transact over the internet. However, standard commission/transaction fees for certain bank services still apply. Please refer to the Schedule of Charges to know more on any applicable charge.
There are multiple ways to register:
Indusnet is best viewed on 1024 X 768 resolution in Internet Explorer Version 6.0 or higher and Mozilla Firefox Version 3.0 or higher. While IndusNet can be accessed through other browser versions and browser resolutions, some functionality/pages may not load as per expectations.
You need a Java enabled browser, if your browser is not Java enabled Click Here to download the PlugIn. (http://www.java.com/en/download/index.jsp)
At IndusInd Bank, security of your account transactions has always been our priority. We at IndusInd Bank have made all efforts to ensure your security and have already implemented 128-bit Secure Socket Layer (SSL) technology. Plus, a host of internal control measures and processes ensure that your transactions remain confidential.
Listed below are some tips to ensure more security:
A user ID and a login password is needed to access IndusNet. To transact (financial and non financial) you would need your Transaction Password or register for One Time Password (OTP).
IndusNet offers you the opportunity to personalise your user ID at the time of registration. You get the freedom of choosing your own user id subject to the same being available.
One Time Passwords (OTPs) are unique single use passwords that can be used for high value transactions and other key services on IndusNet.
In case you have an active IndusInd Bank Debit Card then you can register for OTP through IndusNet else get in touch with our Contact Centre or visit an IndusInd bank branch.
The benefits of using OTP are:
Yes the OTP can be used in place of the transaction password.
An OTP is valid for a few minutes only and can be used for one transaction/request only.
The SMS OTP would be generated by the bank in real-time. The time taken for you to receive the SMS OTP would depend on your mobile operator.
You need to have
You would also be required to provide any one of the following fields to complete your online registration.
You can visit the online registration section available on the login page of IndusNet and commence the process for Online Registration.
There will be 3 attempts allowed to enter your correct login password post which your account will get locked.
In case your id gets locked, you can
In case your passwords expire, you will be prompted to change your password after you log in, and before you login/transact subsequently.
In case you have forgotten your password you can reset the same by validating your debit card details on the "Forgot your Login Password" option.
You can change it by navigating to the "Reset Transaction Password" section via the "Online Preferences" option located at the top of your IndusNet screen. Your password will be changed instantly.
You can view your last 12 months transactions through the transaction query option.
You can download and save the account statement in MS Excel or PDF format.
By clicking on the transactions on the transaction history page you can view details of the transactions. In case it is a transaction where a cheque had been issued by you a copy of the same would also be available. You can also print the copy of the cheque.
The primary account is the default account used for your IndusNet transactions. You can select and set any of your operative rupee accounts as the primary account.
Nicknames are customized names that you can give to your account for your own convenience.
Through the option of account Inquiry you can see a log of all transactions (financial and non financial) done by you on any particular date that you logged into IndusNet.
Manage My Account is a one of a kind facility giving you the freedom to modify your relationship with the bank.
Through Manage My Account you can:
This facility is currently provided free of charge. Though there would be certain charges for certain services provided through this service. Please refer to the Schedule of Charges to know more on any applicable charge.
You can transfer funds between any of your transaction accounts i.e. between your savings and current accounts. You can also transfer to pre-designated 3rd party accounts (Inter or Intra branch).
Your transfers get processed instantly. Third Party Transfers can be scheduled for future dates.
Using the Add Beneficiary option you can register either another IndusInd account or an account with another bank for transfers.
The daily limit and per transaction limit as displayed in the limit Inquiry is applicable for transfer amounts.
Through IndusNet you can use two routes to transfer funds to accounts in other banks in India:
Yes. You would even be able to create a frequency of such payments by selecting the Recurring Option & setting the Transaction Date in the Funds Transfer section.
There is no charge for the e transfers service.
RTGS (Real Time Gross Settlement) is a payment system launched by the RBI in which payment instructions are transferred instantaneously to a beneficiary holding an account with a bank branch which is registered for RTGS by the RBI.
You need to transfer a minimum of INR 200, 000 in a single fund transfer transaction to avail of the RTGS facility.
Debit from the account will be made online and the transfer will be done on the same day. A client will be unable to do a transfer if it is done post the cut off time that day. Cut off times as below:
RTGS : 8:00 am - 4:25 pm
NEFT: 9:00 am - 6:45 pm
Based on selection of location and bank name, there will be a list of participating branches displayed. In case, the required branch appears in the list, the same indicates that the branch participates in RTGS.
There is no charge for the RTGS service.
No.Based on a simple search option of location, bank & branch, The IFSC code will automatically be populated.
The bank will credit the funds back to your account with appropriate return reason as received from the beneficiary bank
View & Pay is an extremely simple, convenient and secure way to view and pay your bills. Through this service you can view and pay your electricity, telephone, cellular, insurance and other bills using your IndusInd Bank Account. You can do all this from the comfort of your house or office, over the Internet - any time, any place.
Paying bills with View & Pay simplifies your life. Your payments are made quickly and conveniently, and you no longer have to track multiple utility bills, write multiple checks or balance your check book.
If you are registered on IndusNet you can use the BillPay service. Once logged in you can go to the Bill Payment Tab and add all your Billers. You can then check the due amount on each of your bills, and click on payment option to make automatic payment using your IndusInd Bank Account.
After registration you can log into your account and start adding billers. Subject to your providing correct biller details all future bills raised within a week of your biller addition date will start getting raised in your account.
Subject to correct submission of the biller details by you, all your future bills that are raised within 1 week of your biller addition date, will start getting raised in your account. If any of your biller addition gets rejected, you will be able to view the status when you log in. In case of payment only type billers the biller does not need to be registered, an instant payment can be made to him.
You will receive an e-mail/sms alert every time your bill is received.
Login into your account, check the amount and make a payment by clicking on the auto-Instant pay button.
You can Pay bills by clicking on the auto-instant pay button.
You can use any of your IndusInd Bank accounts.
To ensure that your payments arrive before a due date and to avoid late payment charges, you need to make your payment at least 3 working days before the bill due date.
The biller specific terms are clearly indicated on the biller page when you are validating the Instant pay screen. Please adhere to them strictly. Where billers do not entertain late payments, any payment made by you after due date is liable to be rejected by the biller with attendant penalties.
On payment of the bill your account will get immediately debited online and the payment is sent to the utility company by the next working day. The same will get credited to your utility account in 3 working days time.
Yes, you can pay someone else's bill through IndusInd Billpay.
When your payment has been successfully made, you get a reference number for your transaction. Your IndusInd Bank Account statement will also include the details of your transaction under Instant pay transaction. This amount will be inclusive of the processing fee charged for each transaction.
Yes, you can pay your bills from any location through internet.
Please ensure you have free/unutilised credit limit in your account to make the payment otherwise the transaction will not get authorised.
You will continue to receive your physical bill even after registering for this service with us.
IndusInd Billpay has no way to stop a payment after it has been processed. You should contact your biller.
View & Pay employs the best-in-class security so that the transactions done through the View & Pay service are secure. View & Pay uses Secure Socket Layers (SSL) data encryption. Using SSL ensures that the information you exchange with IndusInd BillPay is never transmitted over the Internet unencrypted and cannot be viewed by unauthorised individuals. View & Pay uses SSL to protect users from unauthorized tampering or viewing of their account and billing information. This encryption is done using 128-bit RC4 encryption.
This facility is currently provided free of charge.
Alerts are IndusNet notifications that the bank will send you. These can be received on your welcome screen, to your email account, or to your mobile phone. In the Alerts section, you can select the kind of alerts you wish to receive, and on which channel.
You can change your email & mobile phone details from the "Manage Relationship" section.
No! Please do not reply to any of the alerts that are sent to your registered email address.
This service is currently provided free of charge.
The requests that can be placed online are:
IndusNet provides you with the facility to book your fixed deposits online. Through the "Service Request" option you can create your fixed deposits.
The fixed deposit advice will reach you at your mailing address 7 working days from the date of placing the request on IndusNet
This facility is currently not available through IndusNet though you can change the maturity instructions of your deposit online.
When your Fixed Deposit request is submitted, you will receive a Unique Reference Number. Your new Fixed Deposit will also be listed in your account statements and will reflect in the transaction history of your funding account. In addition there will be a mail in your IndusNet Mailbox confirming the same.
Your stop payment will be done instantly. A confirmation message of the same would be sent to you through the registered email and SMS.
This service is chargeable. Please check the Schedule of Charges for more details.
The doorstep banking co-ordinator from the nearest Indusind Bank branch will contact you to take the request forward. The timing of the cash delivery will be communicated by the Doorstep Banking co-ordinator.
When your request is submitted you will receive a unique reference number confirming the same. You can track the status of your requests in the "Service Request" section. When your request is processed, you will receive a notification on IndusNet, Email & SMS confirming the same and it will also reflect in the transaction history of your funding account.
Your daily IndusNet transaction limits apply for Doorstep Banking as well.
This service is currently provided free of charge.
You can either
Please check the BRANCH/ATM Locator to find the branch/ATM closest to you.