What is Doorstep Banking in a Current Account and How Does it Work?

Posted on Thursday, November 14th, 2024 | By IndusInd Bank

Imagine handling your bank transactions without stepping out of your office or home. Sounds convenient, right? This is the main benefit of doorstep banking offered by a current account. Doorstep banking services ensure that customers, especially business owners, can perform essential banking tasks from the comfort of their home.

Whether it is cash deposits, cheque collection, or getting important documents picked up, doorstep banking adds flexibility and convenience to your financial routine. Read on to learn more about doorstep banking and how it works.

What is Doorstep Banking in a Current Account?

Doorstep banking in a current account refers to a set of banking services that allow you to conduct specific transactions without visiting the bank. It is particularly helpful for businesses and professionals who need efficient banking but cannot always afford the time to visit a branch.

The Indus Select Current Account by IndusInd Bank, for instance, offers doorstep banking services as a part of its features. Along with this, it provides other perks, such as a dynamic cash deposit limit, auto-sweep deposits, grouping of accounts, preferential trade charges, and a free Visa Signature Select Debit Card.

These features make it a highly appealing option for businesses seeking both flexibility and premium benefits.

How Does Doorstep Banking Work?

Service Request via Phone or App

Initiating any doorstep banking service is as simple as making a phone call or using the bank’s app or website. For example, if you are a business owner who needs to deposit cash, you do not have to visit the bank.

You can place a request through your bank’s app or website or call customer service. Once the request is made, a bank representative is dispatched to your location to collect the cash.

This not only saves time but also ensures you can manage your banking tasks remotely.

Cash Pickup and Delivery

Cash management is critical for businesses, especially those handling large sums of money daily. Doorstep banking eliminates the risk and effort involved in physically visiting a bank to deposit cash.

Once you place a request for cash pickup, a trained bank representative will visit your office or home, collect the cash, and safely transfer it to the bank for deposit. This saves you the hassle of standing in queues, especially during peak banking hours, and provides peace of mind that your deposits are handled securely.

Cheque Collection and Clearing

Cheques are a common mode of payment in business transactions and managing them effectively is essential. With doorstep banking, you can schedule a cheque collection service where a representative will come to your location, pick up the cheques, and deposit them on your behalf.

The bank will then process these cheques and credit your account accordingly. This service streamlines the process of cheque handling, avoiding unnecessary trips to the bank, and ensures your cheques are cleared promptly without disrupting your daily business operations.

Document Pickup and Delivery

Banks may require periodic submission of documents like Know Your Customer (KYC) forms, account-related paperwork, or current account documentation. Rather than visiting the bank to submit these documents, you can opt for doorstep banking, where a representative will collect the necessary documents from your premises and deliver them to the bank.

This feature is particularly helpful for businesses managing multiple accounts or for individuals who prefer hassle-free compliance with banking regulations. The ease of having a representative to handle your paperwork ensures you never miss important deadlines for document submission.

Safety and Security

One of the primary concerns when dealing with cash, cheques, or sensitive documents is security. Doorstep banking services are designed with this in mind. Banks ensure that all representatives are trained to handle these items with the highest level of care and professionalism.

Additionally, strict safety protocols are followed to ensure cash and documents are securely transported. This reduces the risk of theft or loss, ensuring peace of mind for both personal and business account holders.

Also Read: How to Open a Current Account Online?

To Sum Up

Doorstep banking in a current account offers a new level of convenience for businesses and individuals who require efficient banking solutions. From cash collection to document handling, this service allows you to focus on your business without the hassle of visiting a bank.

Whether you are a small business owner or a large corporation, opting for a current account with doorstep banking can streamline your banking operations.  

The Indus Select Current Account, with its additional features, such as dynamic cash deposit limits and auto-sweep deposits, provides a well-rounded banking experience tailored to modern business needs.

Its doorstep banking services, along with other features, ensure a smooth banking experience. Open a current account online with IndusInd Bank today to explore the benefits!

Disclaimer: The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Hence, you are advised to consult your financial advisor before making any financial decision. IndusInd Bank Limited (IBL) does not influence the views of the author in any way. IBL and the author shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information.