How to Get a FASTag Online from IndusInd Bank

Posted on Monday, June 26th, 2023 | By IndusInd Bank

FASTags facilitate smooth and convenient toll payments in India across national and state highways. Since 2021, the Government of India has mandated the use of FASTags for both commercial and private vehicles. You can buy FASTag online or offline from IndusInd Bank with a quick and hassle-free process. If a replacement is needed, you may order one from the IndusInd Bank FASTag portal at a nominal cost.

In 2021, the Government of India mandated the use of FASTags for toll payments across national highways. Private as well as commercial vehicles must display a valid FASTag on the windscreen when crossing a national highway; failure to comply will result in a penalty of double the toll fee.

Based on Radio Frequency Identification (RFID) technology, a FASTag allows users to pay the toll fee electronically without needing to halt at the toll collection booth for manual payments. This easy-to-use and reloadable tag is affixed on the vehicle’s windshield and is linked to the user’s prepaid account – a mobile wallet or a bank account. The applicable amount is debited automatically, thus accelerating the toll payment process for users.

Since the Government’s mandate in 2021, the FASTag network has increased from 770 to 1,228 toll plazas, including 339 state toll plazas. Over 6.4 crore tags have been issued to date, resulting in reduced wait times on toll plazas for users.

If you don’t have your tag yet, buy a FASTag online or offline from IndusInd Bank.

Buy FASTag online from IndusInd Bank

The IndusInd Bank FASTag programme is a part of the National Electronic Toll Collection (NETC) initiative that allows customers to make payments at toll plazas using a FASTag. NETC was launched by the National Payments Corporation of India (NPCI).

Both IndusInd Bank customers and non-customers can get FASTag online through the bank’s official portal.

Follow these steps to get FASTag online-

Step 1: Visit IndusInd Bank’s official FASTag portal.

Step 2: Click the ‘Login/Sign Up’ button on the top right of the home page.

Step 3: After logging in or signing up, you will be prompted to fill in the required information.

Step 4: Upload the requisite documents and make the fee payment according to your vehicle class.

Upon receiving your application, the bank will process it and verify your details. After successful verification, the FASTag is delivered to your doorstep in a few business days.

Buy FASTag offline from IndusInd Bank

If you are unable to buy FASTag online from IndusInd Bank, you can choose the offline application method by visiting an IndusInd Bank branch. When visiting the branch, you are required to carry your KYC documents along with your vehicle, the RC book, and your driving license.

For more details on buying a FASTag from IndusInd Bank, please call our customer care helpline at 1860 210 8887.

Replacing your FASTag

In the event of requiring a replacement for your FASTag, simply log in to IndusInd Bank’s official FASTag portal to request a replacement. You can also visit a nearby IndusInd Bank branch and get assistance. Replacing the tag involves a nominal charge of INR 100, including the applicable taxes.

Similar to the application process, the replacement request is verified and approved by the bank in a few working days.

Apply for FASTag Online or Offline with IndusInd Bank

Given that not affixing a FASTag is not an option for driving through national highways in India, it’s imperative for all vehicle owners to buy a tag.

With IndusInd Bank, you enjoy a smooth online and offline application process for buying and replacing a tag. For more information on applying for FASTag with IndusInd Bank, visit our FAQ section.

Disclaimer: The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Hence, you are advised to consult your financial advisor before making any financial decision. IndusInd Bank Limited (IBL) does not influence the views of the author in any way. IBL and the author shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information.