Easy Ways to Change Mobile Number in Your Current Account

Posted on Thursday, November 14th, 2024 | By IndusInd Bank

Have you recently changed your mobile number and are confused about how to update it in your current account? Your mobile number is often the primary link to your bank and its related financial services. It is critical for receiving OTPs, transaction alerts, verification messages, and important updates from your bank. If your number isn’t updated, you risk missing crucial notifications and potentially compromising your current account’s security. 

Discussed below are four easy ways to update your mobile number in your current account, so you can stay connected and secure.

1. Use Your Bank’s ATM

The simplest way to update your mobile number in a current account is by using your bank’s ATM. All you have to do is:

• Insert your card into the machine
• Look for options like “Services”, “Registration” or “Mobile Number Update” on the screen
• Enter your PIN for authentication
• Tap on “Mobile Number Update”
• Enter your new mobile number and finalise the update

2. Using Internet Banking

This method is ideal for those who prefer managing their banking activities online without visiting the bank or the ATM. The steps are:

• Open your bank’s official website and log into your internet banking account with your user ID and password
• Click on “Profile” or “Settings”
• Tap the option named “Change Mobile Number”
• Provide your new number and confirm it as required
• Provide the OTP to complete the update

3. Contact the Relationship Manager

For a simple way to change your mobile number, you can reach out to your bank’s relationship manager. Reach out to them by phone or email, and they will help you with the entire process, including the necessary steps and required documents like ID proof. They will notify you once your phone number has been updated in the bank’s records. 

4. Visit the Bank’s Branch

If you want face-to-face assistance while updating your phone number, visiting your bank branch could be a reliable option. Follow these steps:

• Go to your bank’s branch with an ID proof such as an Aadhaar card, passport, or PAN card
• Fill out a “KYC Details Update” form and attach a photocopy of your ID proof (if needed)
• The bank may verify your identity through personal details or OTP
• Once the request is processed, you will get a confirmation via SMS or email

Note: Some banks may reflect the change immediately, while others may take 24 to 48 hours.

Considerations While Updating the Phone Number in a Current Account

• Existing number access: Keep your old mobile number active during the transition so that you don’t miss important OTPs or alerts sent by the bank.
• Avoid fraudulent links: Always update your number via official channels only, such as bank websites, apps, or branch visits.
• KYC compliance: Some banks may request updated KYC documents when changing your contact details.

Also Read: Best Practices to Secure Your Current Account

Indus Max Current Account by IndusInd Bank | The Best Solution for Your Banking Needs

If you are looking for a hassle-free way to manage your banking needs, including updating your phone number, the IndusInd Bank’s Indus Max Current Account should be your first choice. With user-friendly online platforms, 24/7 customer support, and convenient doorstep banking services, your needs are always prioritised. 

Look at some of the most valuable features of this digital current account:

With a 100% digital process, you can open a current account online in less than 20 minutes and get it activated within 24 hours.

Key Takeaways

Changing the mobile number in your current account is easy and can be done through various methods depending on your preferences. You can choose to use an ATM, opt for online or mobile banking, call your relationship manager, or visit a branch to carry out the process and enjoy uninterrupted banking services.

For a hassle-free banking experience, choose to open the Indus Max Current Account. With easy-to-use online platforms and reliable 24/7 customer support, you can easily change your phone number through both online and offline channels. Moreover, you benefit from higher transaction limits, free NEFT/RTGS/IMPS services, doorstep banking, and the auto-sweep facility to earn interest on surplus funds.

Apply today!

Disclaimer: The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Hence, you are advised to consult your financial advisor before making any financial decision. IndusInd Bank Limited (IBL) does not influence the views of the author in any way. IBL and the author shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information.