{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.indusind.com\/iblogs\/trends\/talk-to-indusind-bank-staff-on-video-with-the-video-branch\/#BlogPosting","mainEntityOfPage":"https:\/\/www.indusind.com\/iblogs\/trends\/talk-to-indusind-bank-staff-on-video-with-the-video-branch\/","headline":"Talk to IndusInd Bank Staff on Video with the Video Branch","name":"Talk to IndusInd Bank Staff on Video with the Video Branch","description":"Just when you thought that mobile banking is as good as it gets, IndusInd Bank launches another innovative service offering superior ease and convenience \u2013 IndusInd Bank Video Branch. This customer-centric initiative allows you to schedule a video conference call with the bank staff, instead of spending several minutes trying to reach an executive on...","datePublished":"2020-09-10","dateModified":"2022-12-22","author":{"@type":"Person","@id":"https:\/\/www.indusind.com\/iblogs\/author\/indusind\/#Person","name":"IndusInd Bank","url":"https:\/\/www.indusind.com\/iblogs\/author\/indusind\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/8169561f34fb61e737060f1a537a86e2?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8169561f34fb61e737060f1a537a86e2?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"IndusInd","logo":{"@type":"ImageObject","@id":"https:\/\/www.indusind.com\/iblogs\/wp-content\/uploads\/logo-2.png","url":"https:\/\/www.indusind.com\/iblogs\/wp-content\/uploads\/logo-2.png","width":201,"height":86}},"image":{"@type":"ImageObject","@id":"https:\/\/www.indusind.com\/iblogs\/wp-content\/uploads\/indusInd-video-branch.jpg","url":"https:\/\/www.indusind.com\/iblogs\/wp-content\/uploads\/indusInd-video-branch.jpg","height":400,"width":1060},"url":"https:\/\/www.indusind.com\/iblogs\/trends\/talk-to-indusind-bank-staff-on-video-with-the-video-branch\/","about":["Trends"],"wordCount":949,"keywords":["video banking","video banking services","Video Branch","Video Branch service"],"articleBody":"Just when you thought that mobile banking is as good as it gets, IndusInd Bank launches another innovative service offering superior ease and convenience \u2013 IndusInd Bank Video Branch. This customer-centric initiative allows you to schedule a video conference call with the bank staff, instead of spending several minutes trying to reach an executive on a phone call. Read on to know more about these video banking services.What is IndusInd Bank\u2019s Video Branch?Time is the currency of our times, a treasure we cannot afford to squander away. IndusInd Bank understands this well enough and offers video banking services to help you save time each day. The IndusInd Bank Video Branch service allows customers to schedule video calls with the branch and relationship managers or connect with the central Video Branch instantly. This means you can schedule your interactions with the bank at your convenience, using either your phone or laptop.Part of IndusInd Bank\u2019s Responsive Innovation set of offerings, this facility allows customers to conduct some transactions \u2013 NEFT, RTGS, FD booking \u2013 through a video chat with a contact centre executive or with the branch manager.Here\u2019s why it is time to switch to IndusInd Bank\u2019s Video Branch services. Easy to UseGone are the days when you had to plan your entire day around a trip to the bank. Through video banking, you can manage all your banking transactions and resolve your queries from the comfort of your home. The Video Branch service is available to all existing customers of IndusInd Bank. You can start a face-to-face interaction with a bank representative by simply downloading the Video Branch app from Google Play Store or Apple App Store or by logging onto IndusInd Bank\u2019s website www.indusind.com.Available 24*7IndusInd Bank\u2019s Video Branch service is available 24*7, allowing you to interact face-to-face with a bank executive using your desktop, tablet or smart phone. The bank\u2019s customers can perform all transactions they previously conducted at the bank branch from the comfort of their home using the Video Branch app.Versatile Banking SolutionsThe Video Branch service allows you to conduct a number of activities with ease. Even if you have a simple query, you can use the app todirectly talk to the bank staff. Video banking can take care of several issues without requiring you to step into a bank branch. Following is the complete list of IndusInd Bank\u2019s video banking services \u2013Aadhar card updationCheque\/card stop paymentDisputes – ATM and POSIndusMobile registration, unlocking, and PIN resetLoyalty point redemption and queriesDoorstep banking requestOTP and VBV requestFund transferRecurring depositsDemand DraftsCredit card bill paymentsGold Loan part paymentPersonal Loan closureSchedule a call with your respective RM\/BMAdhoc Statement vide Email\/PostDebit Card activationDemat Holding statementLoan account informationRe-issue of ATM\/Debit card and its PIN to correspondence addressRegistration and activation of E-statements, Mobile Banking, and Internet BankingRequest on duplicate internet banking passwordsRequest for Fixed Deposit email advice in duplicateUnlocking of IndusNet accountUpdating contact numbers and email IDComplaints and suggestionsRequest for Fixed DepositFixed Deposit pre-closureRe-KYC updationOD paymentSweep-out and Sweep-in facilityPAN updation requestIndusInd Bank has always endeavoured to offer easy, convenient, and innovative services that make for a seamless banking experience. With the Video Branch service, we aim to embrace the future of banking – digitization. Get in touch with us today to learn more about our video banking services. Disclaimer: The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Hence, you are advised to consult your financial advisor before making any financial decision. IndusInd Bank Limited (IBL) does not influence the views of the author in any way. IBL and the author shall not be responsible for any direct\/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information.Share This:"}