TRAVEL

To know more, simply call the customer care number 022-685 77777

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Terms & Conditions

• The program is applicable in select Lounges in India, via MasterCard’s service providers.
• The program is applicable for select cardholders and subject to cardholder level limits for lounge accesses.
• Access at the lounge would be given upon successful authorization of the MasterCard card on the electronic terminals placed at the lounges.
• Eligible cardholders will get access to the lounge, and food & beverages as applicable under the agreement between MasterCard and the lounge.
• An authorization for an amount (Rs 25/-) will be taken on the card for validation purposes only and it will not be charged to cardholder’s account.
• Program is open only for card holders carrying a valid MasterCard card issued in India. Only one entry per cardholder will be permitted.
• The program can be modified, amended, changed or revoked anytime by MasterCard without prior intimation.
• The access to lounge will be available on first come first serve basis.
• Any cardholder queries / complaints may be referred to MasterCard For You (You can access this service by calling ‘MasterCard For You’ toll free helpline 1800-102-6263 or sending an SMS to 56263. SMS MCI<space>Name<space>Message to 56263 and MFY representative will call you back.
• Neither MasterCard nor any of its subsidiaries or affiliates nor MasterCard's member banks nor any of their respective subsidiaries or affiliates (collectively the "Promoters") assume any responsibility for the products or services offered at the participating lounge. The products and services are sold or licensed or provided solely by the Service Provider, and the Promoters accept no liability whatsoever in connection with the products and services.
• Please note that the list of lounges may be changed by MasterCard at its sole discretion and without any notice to IndusInd Bank or its Card Members
• This offer is provided by a third party and governed by such third party terms and conditions
• Dial MasterCard For You on 1800-102-6263 for more information.
• You can also enjoy unrestricted chargeable access for yourself and your accompanying guests.
• Offer Valid till 31st Dec 2023

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Terms & Conditions

• IndusInd Bank Crest cardholders must present their IndusInd Bank Crest card and quote "LoungeKey" at the lounge to gain access.
• The provision of complimentary refreshments is at the discretion of the lounge operator and in some instances may be limited.
• IndusInd Bank Crest primary cardholders will be eligible for 2 complimentary lounge visits per quarter.
• Once the Primary Cardholder has consumed 2 complimentary visits in a calendar quarter outside India, a lounge usage fee of up to USD 35 or applicable charges per member per visit will be charged to the card.
• Usage charges of up to USD 35 for visits of Primary Cardholders to any lounge within India shall not be waived off.
• Usage charges of up to USD 35 for visits of guests of cardholders to any lounge within or outside India shall not be waived off.
• Lounge visit charge will be billed to your IndusInd Bank Crest Credit Card.The usage charges for lounge access are subject to change.IndusInd Bank reserves the right to change the benefits offered without any prior notice
• Search Lounge in "Find a Lounge" at the top right hand corner: https://www.loungekey.com/indusind
• Click here for list of detail terms & conditions: https://www.loungekey.com/en/indusind/conditions-of-use
• Cardholder needs to call IndusInd Bank Contact Center and place the request for Priority Pass. Once the request is placed, The Priority Pass Card will be delivered to the Cardholder at the registered mailing address. To get access to a Priority Pass lounge, the Cardholder will need to have the Priority Pass Card.

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