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General Terms & Conditions for Welcome Gift and Process to Redeem the E- Gift Voucher

General Terms & Conditions for Welcome Gift

  • Welcome Gift is subject to the customer complying with the conditions mentioned below.
  • The cardholder shall be eligible for the Welcome Gift on payment of the Joining fees or settlement of payment against joining fees.
  • The card holder will be sent an SMS from IndusInd Bank once he is eligible for a welcome gift within 10 working days of fee payment.
  • The card holder will then need to request for dispatch of the welcome gift within 120 days of receiving the SMS by contacting the Bankā€™s helpline number at 1860 267 7777 or write to priority.care@indusind.com. Please note, welcome gift dispatch request received after the stipulated time period will not be considered.
  • On receipt of request from the cardholder, SMS will be sent to his registered mobile number within 15 working days on the process to redeem the E-Gift Voucher.
  • The cardholder shall be solely responsible for the security and safekeeping of the E-Gift Card.
  • The holder of the Gift Card is deemed to be the beneficiary
  • Welcome gift once selected cannot be changed.
  • The E-voucher code will be valid for 6 months from the date of issue and the validity cannot be extended.

Please refer to the abridged terms and conditions of the E-gift voucher below. For detailed terms and conditions of each brand, please visit www.indusind.com

  • The holder of the E- Gift Voucher (GV) is deemed to be the beneficiary.
  • Please refer to the respective brand terms and conditions on our website for capping, if any, regarding multiple use of vouchers to be redeemed for a single transaction.
  • This is a ONE time use GV with an expiration date.
  • Each GV will be valid for 6 months from the date of issuance.
  • No credit note or refund for the unused balance amount of the GV will be given.
  • Any unused balance amount shall stand lapsed automatically after expiry date.
  • If a Gift Voucher (GV) gets blocked on account of technical issue, it would get enabled in 72 hours.
  • For any queries or issues related to GV or GC, you can write in to help@gyftr.com or call 18001033314.

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