Customer facing Terms and Conditions of Promotion 2 (Credit Card Activation Campaign)

What is the offer : 

• Get Cashback up to Rs 500 in international merchant point-of -Sale (POS) spends in foreign currency
• Minimum spend required is Rs 42,500 or above 
• Offer validity – 1st June 2024 to 31st Aug 2024 
• The offer is valid only for select IndusInd Bank Credit Card customers who have received communication via Email or SMS
• This Promotion shall be available to the Promotion Cardholders on a first come first serve basis and until the stocks last

VISA Terms & Conditions:

• Introduction: This document outlines the terms and conditions ("Terms”) of the Visa Worldwide Pte. Ltd.'s ("Visa”) marketing Promotion (the "Promotion 2") to increase the usage of Visa Consumer Credit Cards internationally (as defined below) across select Cardholders (as defined below). The promotion is extended to select Visa Card holders ("Cardholder", “you”, “your”) that is valid and current, issued by IndusInd Bank with Visa to extend these Promotion benefits to select cardholders. This promotion is valid until stocks last. For avoidance of doubt, no Visa commercial, business, or forex card shall fall within the definition of Eligible Cards or be eligible for any benefits under the Campaign
• This Promotion, also referred to as ‘Promotion 2’ is only valid from 1st June 2024 till 31st August 2024 (both dates inclusive) or such other date that may be communicated to the Promotion Cardholder
• This Promotion 2 will be applicable only to select IndusInd Bank Visa consumer Credit cardholders to whom this promotion communication has been sent by IndusInd Bank and have not spent internationally at Merchant point-of-sale from 1st Mar’23 to 31st Apr’24 (both days included). Such cards shall be referred as ‘Promotion 2 Cards’ and the consumers as ‘Promotion 2 cardholders’
• Selected cardholders who have successfully spent a minimum of USD 500 or equivalent in foreign currency at Merchant point-of-sale internationally, using their IndusInd Bank Credit Card during the Promotion Period shall be entitled to a maximum cashback of INR 500
• All qualifying payments must be successfully settled using an IndusInd Bank-Visa Credit Card only within the promotion period. Any product return, refund, or cancellation of the order made using Promotion card for any reason will not be considered for the purpose of this promotion. If an order is partially cancelled or returned, the Selected-cardholder will qualify for the Promotion incentive only for the items that were not cancelled or returned, to the extent such transaction for the items not cancelled or returned continues to fulfil the conditions contemplated in these Terms
• Only international (outside the geographic boundary of India) transactions done at Merchant point-of -Sale will be considered for the purpose of this promotion. E-Commerce and ATM Withdrawal transactions will not be considered
• Transactions can be in USD or any other currency, provided that the total spends amount is equivalent to or exceeds USD 500 upon conversion, within the promotion period
• International Merchant point-of-sale transactions made across several IndusInd Bank Visa Credit Card belonging to the same customer, cannot be clubbed together to qualify for this offer
• Each Qualified IndusInd Bank Cardholder is entitled to a maximum cashback of INR 500 (Indian Rupees Two thousand twenty-four) for this promotion 
• The relevant cashback amount shall be credited into the account of the Qualified IndusInd Bank Cardholder within 60 (sixty) days of the end of the Promotion Period
• In case of any dispute, the decision of the IndusInd Bank shall be final
• Any questions or queries related to this promotion shall be raised with IndusInd Bank 
• The standard terms and conditions of IndusInd Bank will apply for this promotion
• This Promotion shall be available to the Promotion Cardholders on a first come first serve basis and until the stocks last
• The details of this promotion shall be communicated only to select IndusInd Bank Cardholders by IndusInd Bank. Visa does not make any express or implied warranties as to the accuracy or completeness of any information related to the Promotion. Selected IndusInd Bank Credit Card holders are requested to confirm the availability and validity of the Promotion directly with IndusInd Bank. Visa is not directly or indirectly involved in the selection or determination of the Selected Cardholders that would be the beneficiaries of this Promotion
• IndusInd Bank is the sole provider of all services under this Promotion. Accordingly, the Selected Cardholder understands, acknowledges, and agrees that the procurement by him/her of any services under this Promotion shall constitute a contract solely between Business Partner and him/her, and Visa is not, nor will Visa become a party to such contract
• By utilizing or attempting to utilize any of the services under this Promotion, the Selected Cardholder understands, acknowledges, and agrees that:
  • Any claim, complaint or dispute of any nature arising out of or in relation to the procurement, or attempted procurement by the cardholder of any services under this Promotion (each a “Claim”) shall be settled by the Selected Cardholder directly with IndusInd Bank, and Selected Credit Cardholder shall not make any Claim against Visa
  • Without prejudice to the foregoing, and to the fullest extent permitted by law, Visa shall not be liable to any person for any loss, damage, expenses or claim (whether direct or indirect) in relation to any personal injury, death, false representation, damage or omission arising from or in connecting with the usage or attempted usage of the Promotion or the services provided under the Promotion

IndusInd Bank Terms & Conditions:

• Purchase Reversal Transaction Amount posted on Cardholder’s Card Account during the Program Period + 7 (Seven) Calendar Days will be deducted from the eligible Spends for the Purpose of calculating Spends Achievement irrespective of whether the Original Transaction corresponding to this Reversal was done during the Program Period or before the Program Period.
• To be eligible for participating in the Program, the Cardholder must maintain a clean payment record in respect of his/her Card; i.e. the Cardholder should not have failed to pay the minimum amount due on his/her Card during the Offer Period or at the time of evaluation of the winners.
• In case a Cardholder, is holding two or more Eligible Credit Cards from IndusInd Bank, the Spends done on one Card account will not be added/clubbed with Spends done on the other Card account. Each Credit Card account will be considered separately.
• IndusInd Bank shall not be liable or responsible for non-receipt or delivery of any SMS/other communication relating to this Program due to any reason beyond the control of IndusInd Bank. IndusInd Bank reserves the right to modify/amend any communication/SMS related to the Program at any later date during the Program Period.
• All applicable taxes, duties, levies of whatsoever nature in connection with the Program shall be borne solely by the Cardholder.
• The participation in the Program shall constitute deemed acceptance by the Card member of all the terms and conditions governing the Program.
• The Bank at its sole discretion can decide Cardholders who can avail this Program. Delinquent Credit Card members will not be eligible for the benefits of this offer. "Delinquent Credit Card Account" means an account of a Cardholder which has outstanding which is past due or which, in the sole opinion of the Bank, has unsatisfactory credit standing. Cardholders, whose Credit Card accounts are currently delinquent or become delinquent at any time before the Fulfillment Date, will be ineligible for the benefits of this Program.
• If the Cardholder ceases to be a Cardholder at any time during the Program Period or before the Fulfillment Date, all benefits under the Program shall lapse. This includes any relationship terminated either by the Bank or the Cardholder.
• In all matters relating to the Program, the decision of IndusInd Bank shall be final and binding in all respects.
• The Bank reserves the right at any time without prior notice to add, alter, modify, all or any of these terms and conditions or replace, wholly or in part, this Program by any other Program, whether similar or different to this Program or to withdraw it altogether without giving prior notice.
• The terms and conditions of the Program shall be in addition to and not in substitution/derogation to the Primary Terms and Conditions governing the Card and shall at all times be read along with the terms of the Cardholders’ Agreement and such other terms and conditions that the Bank may deem appropriate in its sole discretion. Any irreconcilable contradiction between the terms and conditions contained herein and the Cardholders’ Agreement, then the terms of the Cardholders’ Agreement to prevail the present conditions.
• In case the Cardholder has any issues/disputes regarding the Offer, he/she must raise his or her concerns before 3 months of the offer end date. 
• Any disputes raised post this date will not be entertained by the Bank. Any disputes arising out of this Program shall be subject to the exclusive jurisdiction of competent courts in Mumbai only.