Phone Banking Services

Assistance on IVR

• PIN on IVR
• Lost Card reporting
• Stop payment of cheque
• Instant read-out of balance and last 3 transactions.
• Account/Credit Card Statement Request
• Cheque Issued status
• Cheque Book Request
• Funds transfer within/Outside Bank
• Credit card Payment
• Book Fixed Deposit/Recurring Deposit
• Activation Of IndusNet ID
• Application Status
• Reward Points Information

Assistance by Phone Banking Representatives

• Adhoc Statement vide Email/Post
• Debit Card Activation
• Demat Holding statement
• Loan Account Information
• Re-issue of ATM/Debit card and its PIN
• Registration and activation for E-statements, Mobile Banking and Internet Banking
• Request on duplicate internet banking passwords
• Request for Fixed Deposit advice in duplicate
• Unlocking of IndusNet account
• Updation of your contact numbers
• Complaints and Suggestions
• Request for Fixed Deposit
• Adhar card updation
• Cheque / card stop payment
• Disputes - ATM and POS
• Indus mobile registration , unlocking and PIN reset
• Loyality point redemption and queries
• Travel card - blocking, PIN reset
• Doorstep banking request
• OTP and VBV request