Terms & Conditions for “The Rewardz Festival”

  • The IndusInd Bank “The Rewardz Festival” is open to all customers holding a valid IndusInd Bank Debit Card and have been communicated the offer through SMS/Email/MPN.
  • The programme is valid from 4th October 2021 to 28th November 2021. The Offer is brought to you by IndusInd Bank Limited ("IndusInd Bank") and participation in the Offer is voluntary.

Offer:

  • Get Hyundai Venue 1.2 (Petrol variant, no color specifications) by becoming the top spender for the campaign period (4th October 2021 to 28th November 2021) using your IndusInd Bank Debit Card 
  • Get Croma voucher worth Rs 1 lakhs by being in the top 2 spender of the month using your IndusInd Bank Debit Card 
  • Get Samsung galaxy Smartphone M32 (128 GB, no color specifications) by being in the top 5 spenders of the week  using your IndusInd Bank Debit Card 
  • TimesPrime Membership worth Rs 999 for top 50 spenders everyday on doing minimum 20,000 spends on 3 different MCC using your IndusInd Bank Debit Card 

Offer T&C:

Top Spender for the campaign period Offer:

  • The top spender during the Campaign period will be the Cardholder who does the eligible cumulative spends during the offer period and shall qualify to win a Hyundai Venue 1.2 (S) Petrol Car. 
  • Offer Period: 4th October 2021 to 28th November 2021.
  • IndusInd Bank reserves the right to determine the Top spenders during the Campaign Period.
  • Decision of the Bank with regards to the same shall be final and binding on the Cardholders.

Monthly Top Spender Offer:

  • 2 top spenders every month during the offer period will be eligible for Croma voucher worth Rs 1 lakhs 
  • Months considered for the monthly offer eligibility will be 4th Oct - 31st Oct and 1st Nov - 28th Nov 2021
  • IndusInd Bank reserves the right to determine the monthly Top spenders during the Campaign Period. Decision of the Bank with regards to the same shall be final and binding on the Cardholders.
  • Croma brand Terms and Conditions apply. Multiple denomination voucher will be given based on stock availability. Voucher is for single use only.

Weekly Top Spender Offer

  • 5 Top spenders every week during the offer period will be eligible for Samsung Galaxy Smartphone M32 (128 GB, no color specifications).
  • In case of stock unavailability, equivalent model of same brand will be given to eligible winners.
  • Weeks considered for the campaign eligibility will be as below,
Week Dates (2021) Top 5 Spenders of the Week
Week 1 4th Oct – 10th Oct Samsung Galaxy M32 (128 Gb)
Week 2 11th Oct – 17th Oct Samsung Galaxy M32 (128 Gb)
Week 3 18th Oct – 24th Oct Samsung Galaxy M32 (128 Gb)
Week 4 25th Oct – 31th Oct Samsung Galaxy M32 (128 Gb)
Week 5 1st Nov- 7th Nov Samsung Galaxy M32 (128 Gb)
Week 6 8th Nov- 14th Nov Samsung Galaxy M32 (128 Gb)
Week 7 15th Nov- 21st Nov Samsung Galaxy M32 (128 Gb)
Week 8 22nd Nov- 28th Nov Samsung Galaxy M32 (128 Gb)
  • IndusInd Bank reserves the right to determine the weekly Top spenders during the Campaign Period. Decision of the Bank with regards to the same shall be final and binding on the Cardholders.

Daily Top Spender Offer

  • Daily 50 Top spenders during the offer period will be eligible for TimesPrime Memebrship.
  • Eligibility criteria: Minimum cumulative spends of Rs. 20,000 on three different MCC during the day.
  • IndusInd Bank reserves the right to determine the daily Top spenders during the Campaign Period. Decision of the Bank with regards to the same shall be final and binding on the Cardholders.

Fulfilment T&C

  • A Cardholder can be a winner only once during the Campaign Period and for any one of the above offers.
  • Eligible Spends (net of reversals /refunds) will only be considered for the above offers.
  • A customer is eligible for only Car or Smartphone or Gift voucher or TimesPrime membership during the offer period.
  • In case of reversals/ refunds of transactions in a customer account, rendering the customer ineligible as the top spender, where the customer has received a Car/ Smartphone/Gift Voucher/TP membership, the equivalent value of Car/Smartphone/Gift Voucher/TP membership will be recovered from the customer’s account.
  • The winners of the campaign will be intimated by 30th April 2022.
  • Bank reserves the right to publish, or to not publish the list of winners on the Bank's website.
  • The dispatch of the gift will be fulfilled, post successful TDS deduction or any other applicable taxes and charges.
  • Winners will have to bear the charges related to vehicle registration, local taxes, GST, insurance or other such charges, if applicable.
  • In case of the Car, the gift value will be at the ex-showroom price of the Car only. Any charges if applicable beyond the same will be borne by the winner. (No color specification for the car). There may be a waiting period for the car delivery by the dealer due to high demand.
  • This Program cannot be clubbed with any other program that may be made available to the Cardholders by IndusInd Bank.
  • IndusInd Bank shall, with the help of the authorized vendor/dealer, attempt to have the Gift delivered at customers registered mailing address or at the nearest authorised vendor/dealer. If the Gift is not claimed by the winning Cardholder, Bank shall hold the Gift till 31st May, 2022. After the termination of this time period, IndusInd Bank shall be under no obligation to entertain any requests or claims for the Gift item. In order for the Gift to be delivered to the eligible and winning Cardholder, the Cardholder understands and permits IndusInd Bank shall share the Cardholder(s) details like name, address, phone number etc. with the authorized vendor for contact/delivery of the Gift item. Cardholder has to ensure that their latest Address/Phone number are updated in the Bank records.
  • No queries shall be entertained after 31st May 2022. The existence of a dispute, if any, regarding the Campaign shall in no event constitute a claim against IndusInd Bank.
  • Any cancellations, reversals or foreclosures on the Facility, before the dispatch of the Gift will amount to cancellation of the Gift Offer to the Cardholder.
  • In case the eligible Cardholder of the Top Spender Campaign refuses to accept the gift or refuses to fulfil the above mentioned conditions by the above deadline, the Cardholder’s eligibility stands cancelled.
  • No substitutions or exchange of Gift, other than what is detailed in the communication sent to the Cardholder shall be allowed. However, IndusInd Bank reserves the right to substitute and/or change the Gift to an equivalent gift of similar value on account of non-availability of Gift, without any intimation or notice, written or otherwise to the Cardholder.
  • All visuals of the Gift in the communication sent to the Cardholder are indicative only.
  • IndusInd Bank will not be responsible for any claims/damages of the eligible Cardholder in case of deficiencies in the product or the services of the Vendor.
  • Bank would not be held responsible for any manufacturing defects or deficiency in service or any other aspect on which Bank does not have any direct control.
  • IndusInd Bank shall not be liable in any manner whatsoever for any loss/damage/claim that may arise out of the use of or otherwise of any goods/services availed of by the Cardholder/s under the Campaign.
  • Transactions considered for the offer eligibility include only payments made using Debit Card on retail and online merchants. Payments/transactions/withdrawals done using Mobile Banking, Net Banking, ATM and Wallet will not be considered for the offer eligibility.
  • IndusInd Bank (including its subsidiaries) employees and staff would not be eligible for these offers.

General Terms & Conditions

  • The offers are brought to you by IndusInd Bank Limited ("IndusInd Bank") and any participation in the offer is voluntary.
  • The offers are applicable to the customers to whom the SMS/mailer is addressed.
  • Customers are required to use their IndusInd Bank Debit Cards to pay for the services/product under the campaign offer.
  • Tax liability, if any, to be borne by the Cardholder.
  • IndusInd Bank shall neither be responsible for nor guarantee delivery of SMS/Emails to the customer and shall not be liable for non-delivery of the same arising due to mobile network issues, DND activation by customers, and personal email settings of customer.
  • Regular Debit Card Terms and Conditions apply. IndusInd Bank reserves the right to alter any of the terms and conditions of the offer or to withdraw the offer completely at any time without prior notice.
  • IndusInd Bank shall neither be responsible for nor guarantee the quality of products bought through the vouchers.
  • IndusInd Bank shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal injury that may be suffered as a result of availing the Offers.
  • The offers are subject to force majeure events.
  • The participation in the program shall constitute deemed acceptance by the Cardholder of all the terms and conditions governing the Programme.
  • IndusInd Bank does not warrant, represent or guarantee the quality of goods / services availed by the customers.
  • IndusInd Bank Debit Cardholders irrevocably agree and acknowledge that IndusInd Bank makes no guarantee or warranty that the participating Merchants shall honour the offer.
  • Accordingly, IndusInd Bank Debit Cardholders shall not make any claim or seek compensation against IndusInd Bank in relation to any loss, damage, expense suffered in relation to non-fulfilment by the participating Merchants under this program.
  • Any dispute as regards the quality of the products and services are to be taken by Cardholder directly with Merchants.
  • IndusInd Bank reserves the right to disqualify any customers from the benefits of this offer inter alia for events like unusual transaction pattern that may indicate collusion between merchant and cardholder, recycling of funds via wallets/fund transfers, financial transactions, business expenses solely or any cases of charge back.
  • The Bank at its sole discretion can decide cardholders who can avail these offers. The decision of IndusInd Bank will be considered as final and binding for rewarding the customers/employees.
  • In all matters relating to the Programme, the decision of IndusInd Bank shall be final and binding in all respects.
  • The Bank reserves the right at any time without prior notice to add, alter, modify, all or any of these terms and conditions or replace, wholly or in part, this Offer by any other Offer, whether similar to this offer or to withdraw it altogether without giving prior notice.
  • The terms and conditions of the programme shall be in addition to and not in substitution/derogation to the primary terms and conditions governing the card and shall at all times be read along with terms of the Card member Agreement and such other terms and conditions that the Bank may deem appropriate in its sole discretion. Any irreconcilable contradiction between the terms and conditions contained herein and the Card member Agreement, then terms of the Card member Agreement to prevail the present conditions.
  • Any disputes arising out of this offer shall be subject to the exclusive jurisdiction of competent courts in Mumbai.

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