IndusInd Bank Duo Credit Card

1) How to use your Duo Card

Your IndusInd Bank Duo Card comes with two EMV Chips & PINs. Thus it provides you with enhanced security for all your domestic and international transactions, in line with the best global practices on security of transactions.

2) How to use your Duo Card at an ATM - 

You can use your IndusInd Bank Duo Card as an ATM/Debit Card by entering your Debit Card PIN to withdraw funds from your Bank Account, and to conduct other Banking transactions at an ATM. Please ensure to insert your Duo Card in to the ATM card slot from the ‘ATM/Debit Card’ (blue arrow) side. Debit Transactions initiated with your Duo Card and your Debit Card PIN will appear on the statement we send to you for your IndusInd Bank Account.

• You can also use your IndusInd Bank Duo Card as a Credit Card by entering your Credit Card PIN to obtain a Cash Advance against your Credit Card Cash Limit. Cash Advance and Interest Charges will be applicable for such Cash Advances. Please refer to the Schedule of Charges for more details. Please ensure to insert your Duo Card into the ATM card slot from the ‘Credit Card’ (yellow arrow) side. Cash Advance Transactions initiated with your Duo Card and your Credit Card PIN will appear on the monthly Credit Card statement.

3) How to use your Duo Card at Point-of-Sale Merchant Establishments –

• To pay for transactions using the funds in your IndusInd Bank Account, please ensure to insert your Duo Card into a POS Machine slot from the ‘ATM/Debit Card’ (blue arrow) side and enter your Debit Card PIN. Such Purchase Transactions initiated with your Duo Card and your Debit Card PIN will appear on the statement we send to you for your Bank Account.
• To pay for transactions using the assigned Credit Card Limit, please ensure to insert your Duo Card into the POS Machine slot from the ‘Credit Card’ (yellow arrow) side and enter your Credit Card PIN. Such Purchase Transactions initiated with your Duo Card and your Credit Card PIN will appear on the monthly Credit Card statement.
• To pay for transactions at Non Chip and PIN POS Merchant Terminals, please ensure to swipe your Duo Card Magstripe as per your preferred Debit/Credit Card option and enter the appropriate PIN to complete the transaction.

4)  How to use your Duo Card Online – You can use your IndusInd Bank Duo Card to shop online, pay for services, or make utility bill payments.

• For online transactions using the funds in your IndusInd Bank Account, please enter your Debit Card Credentials (Card Number, Expiry Date, CVV) on the Merchant Website to make the payment. You can authenticate the online transaction using the Verified By Visa (VBV) Password or the One Time Password (OTP), which will be sent on your Registered Mobile Number. Such Online Transactions initiated with your Duo Debit Card details will appear on the statement we send to you for your Bank Account.
• For online transactions using the assigned Credit Card Limit, please enter your Credit Card Credentials (Card Number, Expiry Date, CVV) on the Merchant Website to make the payment. You can authenticate the online transaction using the Verified By Visa (VBV) Password or the One Time Password (OTP), which will be sent on your Registered Mobile Number/Email Address. Such Online Transactions initiated with your Duo Credit Card details will appear on the monthly Credit Card statement.

DUO Card Privileges

Joining Fees - ₹ 1500
Annual Fees - ₹ 799
Voucher value - ₹ 1000

Voucher will be of any of the following brands: Bata, United Colors of Benetton, Levis, Pantaloons, Pizza Hut

Joining Fees - ₹ 3000
Annual Fees - ₹ 799
Voucher value - ₹ 3000

Voucher will be of any of the following brands: Louis Philippe, Titan, Aldo, Bata, Fab Hotels, Marks & Spencer